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Royal Infirmary of Edinburgh 2017-01-17 Person 1 5 0

Sorry but if I had elderly family and they where admitted to ward 204 which is the respiratory ward I would be exremley anxious. I am 51 years old and the way I was treated and spoken to by staff nurses on this ward was totally degrading and disgusting. They have no respect for elderly patients and treat them with no dignity. Don't get me wrong most of the staff nurses and helpers are very nice but others are nice to the relatives faces but behind there back they are treating there mothers, aunties like animals. One elderly patient had me in tears saying she wished she had died because she doesn't want to be in there anymore. She has c o d and is admitted regularly and she said she gets treated worse every time. I was there when one of the nurses was unbelievabley cruel on how she was talking to her. I hope her mother does not end up with being in there, how would she feel if her own mother was getting treated like that. When I was young you had to care to become a nurse, caring is now not part of your job description. I hope I never ever or any of my family ever need treated in this ward. It's not our fault we take unwell, we don't ask for it.