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Written by a patient
8th April 2017


Went for a simple ultrasound scan, I was asked if I had drank enough water, I replied I think so just over 2 of these 500ml bottles,and asked ' would that be OK 'and she replied ' I don't know' I was so stunned, as if she doesn't know then who would. During the scan it was asked to lie onto my side, and lift my left arm up over my head which I thought I done, but not high enough for her, and she pushed my arm up higher , it was painfull for me ,then she asked if I had any problems with my shoulder is replied yes I'm receiving treatment for it through physiotherapy . She then said I should have told her . I'm sorry but I don't think I was expecting her to move my arm like that. Sad that she doesn't like her job, and she is giving a bad impression with her attitude . As all other staff from the reception desk were lovely and friendly.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff