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Written by a NHS patient
11th January 2024


My mother who is 89 and with Vascular Dementia and Alzheimer’s was ignored in A&E for 9 hours and was eventually moved to a ward after @15 hours. During the time she suffered with hallucinations and delusions due to sundowning. I approached a duty doctor asking when was my mum going to be seen, only to informed not to disrespect her? My mum is now petrified to go anywhere near this hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe