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My son suffered acute appendicitis and required its urgent removal. Everyone we met were, without exception, professional and kind and took time to talk through every step of the process. At 17, my son could have been treated as an adult or a child and the hospital admitted him to paediatrics B5 to allow me to stay with him. This is a wonderful, wonderful hospital with amazing cleaning staff, nurses and doctors who cared for us both as if we were family. Thank you Royal Gwent.