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Royal Edinburgh Hospital
2021-09-13
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 13th September 2021
I hope you never get to the point you’re ill enough that you are forced to seek help at this hospital.
MHAS are absolutely horrendous - every time I’ve had to deal with them the staff are apathetic, rude, dismissive and think they always know what is best, despite whatever you have to say. You can beg for help but all they do is turn you away or give you a bit of paper with helpline numbers on it. I think they forget they are dealing with people going through the worst time of their lives.
Even if you get admitted, they seem to just want you to be in and out as quickly as possible, so the admission is pointless as there is not really any time to get better. I found the only patients that were taken seriously were those who were aggressive and loud. The doctors get away with so much and complaints are swept under the carpet. The care here is unacceptable but nothing changes.