Share review of Royal Derby Hospital

Royal Derby Hospital 2023-08-23 Person 1 5 0

None of the nursing staff knew I was arriving on my surgery date. They had no medical history, we’re asking me where my blood results were. Why would I know ? They were completed by the nurses. None of the staff were communicating with each other, all telling me different information and contradicting each other. They were unable to access any tests I had done the Saturday before, which is dangerous. What is the point of pre op? Which made me feel unsafe. I feel I could have been asked to be admitted later not 7am, to be waiting around until 12:30. Following the surgery there was a man who looked after me in recovery, he was the only person I felt had compassion and cared about me. The nursing staff on return to the ward, we’re more focused on getting me out of bed when I was in and out of consciousness and vomiting non stop, then actually caring about how I was telling them I feel. I was never asked how I was feeling I was constantly given medication through the IV without my permission even though it was making me vomit and dizzy. The nurse that evening wanted me to get out of bed. I asked for support with this, she said no. I then asked my husband to hold my hand because I felt dizzy, she told him he could not do that and told him to sit down. I asked if I needed stockings the following day, as I had read loads I needed them on for 2 weeks. I was told my leg is too fat for them by the nurse. Which just shows the lack of respect from the staff. My husband come to help me from 10am because I needed support to mobilise. No one came to check on me until 2pm regardless as to them knowing I was vomiting non stop. I was on paracetamol only for painkillers due to my adverse reaction to the stronger medication, the nurse told me I had to swallow it along with senna tablets because I won’t be given liquid form again. I said I can’t swallow water or keep it down I can’t take them and she did not care and just walked out the room. The second night I had to stay due to the sickness and not keeping any fluid down. The night nurse came on shift. Didn’t check on me. I had to force myself to walk to the nurse station, to ask for anti sickness. She proceeded to stare at me whilst slouched on her chair eating crisps. She did not answer me and I felt so uncomfortable I went back to my room. This nurse did not check on me until I rang the buzzer at 5am as I was choking on my sick. She came in turned the buzzer off and said “you have to wait for anti sickness” and walked out, with not one ouch of care or compassion for me. When the healthcare assistant came in to check my BP, she did not even ask for my consent to do it. Just pulled me around. I had to keep asking for clean water and cups, Which were not provided to me. I felt the whole time like I was a burden to all the staff. Considering I was paying private the quality of care was beyond shocking, I wouldn’t wish it on anyone. I was not informed by any of them what was happening and when, nor was my consent gained for anything. Not one staff tried to have a conversation with me. It wasn’t until the day of discharge when I asked to leave was the nurse interested in having a conversation with me. She even said it was lovely having you. What was lovely? She didn’t talk to me once. I honestly can’t believe I felt so unsafe and uncared for when I was in the most vulnerable state of my life.