Royal Derby Hospital

Royal Derby Hospital 2025-11-14 Person 2 5 0

Firstly, I want to clarify that this feedback relates specifically to certain junior doctors or medical students within gynaecology. The senior consultants, particularly Mr Hinstridge, have been outstanding throughout my care. During my admission, I was extremely upset to learn that one of the doctors had told a nurse that I “only wanted subcutaneous morphine” and that if I didn’t receive it, I would “make the nurses’ lives hell.” This comment was completely untrue, inappropriate, and deeply unprofessional. I was shocked that such a remark could be made about me without any basis in fact. The following day, during the ward round, another incident occurred which further damaged my trust. A doctor left a handover sheet unattended, and when I saw my name on it, it stated: “PATIENT VERY DIFFICULT TO ENGAGE WITH. ONLY WANTS SC MORPHINE.” This was incredibly distressing to read. Not only is this description false, but it is entirely unacceptable for such wording to be included in a professional document shared between staff. These comments made me feel judged and labelled as someone seeking drugs, which couldn’t be further from the truth. Due to my medical condition, I am unable to tolerate many other pain medications, and morphine is the only option that provides effective relief without causing severe reactions. This behaviour represents a serious lapse in professionalism, respect, and patient dignity. It has caused me significant emotional distress and has left me feeling anxious about any future hospital admissions. I am also worried that these inaccurate notes could influence the way other healthcare professionals view me and potentially affect the care I receive going forward. I do want to emphasise how exceptional the nursing staff on Ward 209 were—they were truly amazing. If I could rate them, and the senior doctors, they would receive five stars without hesitation. My concerns lie solely with the conduct and attitude of certain junior doctors, who I feel would greatly benefit from further training in professionalism and patient respect.

Royal Derby Hospital 2025-09-23 Person 5 5 0

Went in today to have Spinal block injections I am a very anxious person staff were absolutely brilliant with me My surgeon explained in detail the procedure talking to me all the time he was doing treatment He had previously advised his surgical team on my anxiety and they were all talking and so kind to me Honestly dont know why I was so nervous procedure was quick with minimal discomfort

Royal Derby Hospital 2025-09-13 Person 1 5 0

Tried multiple times to fix an appointment over a month ,reception staff were very good but impossible to get any response from the medical staff after 5 Phone calls and 1 e mail I have given up As bad as the NHS

Royal Derby Hospital 2025-08-19 Person 5 5 0

Despite being on holiday “Tripadvisor” isn’t an option to leave a review! However, having had to take my son in to children’s A&E due to illness I can say we had an absolutely fabulous, caring service at this hospital. Thankyou for being there in our hour of need. What you do is so incredibly precious, and greatly appreciated…

Royal Derby Hospital 2025-08-11 Person 5 5 0

I was originally diagnosed with Prostate Cancer whilst I was living near Southampton. I sort of moved to Derbyshire because I heard such good things, from a relative in the NHS, about the Royal Derby Hospital and the quality of its cancer treatment. The Hospital is very busy but I always felt that I was welcome and important. The consultant and doctors that I met treated me with great respect and sympathy. All the staff, from the cleaners and volunteers to the nurses and doctors seem so kind, especially compared to the rather brusque way I was treated in Southampton. I'm sure nobody enjoys visiting a hospital but a visit to Derby Royal is the least stressful medical experience I've had in my 81 years. Well done from me.. Dave Ingledew.

Royal Derby Hospital 2025-08-02 Person 5 5 0

Derby Private Hospital is not local to me but I am so pleased to have been treated there. I purposely went there because I wanted Dr Awad as my surgeon but the nurses at Derby Private Health were amazing for the full duration of my stay, and at the pre-op too. The facilities were clean and spacious, the staff were caring and supportive and I truly felt in safe hands.

Royal Derby Hospital 2025-07-16 Person 3 5 0

The RDH has been very good especially Dr Nagy, Consultant Oncologist she was on top of everything and got things done quickly. Since she has left the trust things have slipped slightly. Scans haven't been reported on as quickly which left me thinking everything was ok when it wasn't. Some appointments have not been booked until I have chased them. Everyone is very kind and once chased things are put in place but the system seems stretched staff not replaced and things are being missed.

Royal Derby Hospital 2025-06-17 Person 5 5 0

I have been treated for bowel cancer at this hospital, both for an operation and chemotherapy. The care and treatment I received was outstanding. I cannot speak too highly of the professionalism of the staff and care I received. Thank you

Royal Derby Hospital 2025-04-30 Person 5 5 0

The hospital was very caring and accommodating towards my needs, especially post surgery. I wouldn't be where I am now without their assistance and willingness to help patients like myself. I'm deeply grateful for their service.

Royal Derby Hospital 2025-04-30 Person 5 5 0

Whilst the NHS is struggling to cope with the increasing number of patients I still have faith in the system and the amazing people who work there because without them I wouldn’t know what to do. If I need to change an appointment I have always given as much notice as possible in order for others to benefit, and I have never had any issues with the appointment being changed. I have always been treated with respect and care and I am hopeful that this will continue despite the situation that the staff find themselves working in.