Royal Derby Hospital

Ive been on ward 309, for the last few days, my care here is the best care i have recieved from the HHS, the staff are fantastic, very caring, thoughtful and kind, i wouldnt hesitate recommending them, Thank you, you have made a old lady very happy on her Birthday

My needs and welfare were the overriding priority of the whole team. All that mattered was that I was Ok and fully supported. Dr Lauren Jones was my oncologist, brilliantly aided by Matty my specialist nurse. Every other member of the team could not have supported or cared for me better, both professionally and as wonderful human beings. My choices and the reasons for them were clearly discussed and no decision was made unless I was happy with it. One member of staff in the daily triage unit had a bad day and feeling rather fragile I did not take it very well, but considering the hundreds of people in the NHS who have given me my life back so brilliantly, I can say we are all only human and my issue was heard and dealt with. The Macmillan team are an i aspiration and kept me sane. The whole wing is incredible. I can’t recommend it highly enough.

Very good hospital service help

Having been diagnosed with bladder cancer in Nov/20 and initially treated by the Oncology Dept. and latterly by the Urology Department under Mr Thomas and his Team I wish to state that I have received nothing but efficient, friendly and wonderful treatment from the Doctors, Nurses and all members of staff who have looked after me. My latest treatment was on the 2 Dec/25 for a Cystoscopy etc. and need to state to you all the absolute excellence of the treatment received on that date not only from the Receiving Ward notably Greisha and Martha albeit all staff were equally brilliant, the anti-theatre staff of whom some I have met before but again all members were kind, efficient and wonderfully attentive, actual theatre staff who again were brilliant including the Anaesthetist an Asian gentleman who I’m afraid I cannot remember his name, together with his colleague who administered the anaesthetic and, of course the gentleman who conducted the procedure who again was kind and gentle who gave me a positive but brief indication of the examination. The Recovery team were again so attentive and kind which was ‘topped’ by the Anaesthetist and a visit from Mrs Thomas himself to tell me very positive news that my bladder is clear today and that I will be followed up with camera checks to be arranged as in the past. I had to make this comment to all that my treatment on the day actually made me feel ‘quite like Royalty’ I think the word efficiently cosseted is not too strong a word to use in this instance. Hopefully my missive will give all new patients to the Royal Hospital at Derby not only the confidence and assurance that they will be given excellent service. A big thank you to all.

Firstly, I want to clarify that this feedback relates specifically to certain junior doctors or medical students within gynaecology. The senior consultants, particularly Mr Hinstridge, have been outstanding throughout my care. During my admission, I was extremely upset to learn that one of the doctors had told a nurse that I “only wanted subcutaneous morphine” and that if I didn’t receive it, I would “make the nurses’ lives hell.” This comment was completely untrue, inappropriate, and deeply unprofessional. I was shocked that such a remark could be made about me without any basis in fact. The following day, during the ward round, another incident occurred which further damaged my trust. A doctor left a handover sheet unattended, and when I saw my name on it, it stated: “PATIENT VERY DIFFICULT TO ENGAGE WITH. ONLY WANTS SC MORPHINE.” This was incredibly distressing to read. Not only is this description false, but it is entirely unacceptable for such wording to be included in a professional document shared between staff. These comments made me feel judged and labelled as someone seeking drugs, which couldn’t be further from the truth. Due to my medical condition, I am unable to tolerate many other pain medications, and morphine is the only option that provides effective relief without causing severe reactions. This behaviour represents a serious lapse in professionalism, respect, and patient dignity. It has caused me significant emotional distress and has left me feeling anxious about any future hospital admissions. I am also worried that these inaccurate notes could influence the way other healthcare professionals view me and potentially affect the care I receive going forward. I do want to emphasise how exceptional the nursing staff on Ward 209 were—they were truly amazing. If I could rate them, and the senior doctors, they would receive five stars without hesitation. My concerns lie solely with the conduct and attitude of certain junior doctors, who I feel would greatly benefit from further training in professionalism and patient respect.

Went in today to have Spinal block injections I am a very anxious person staff were absolutely brilliant with me My surgeon explained in detail the procedure talking to me all the time he was doing treatment He had previously advised his surgical team on my anxiety and they were all talking and so kind to me Honestly dont know why I was so nervous procedure was quick with minimal discomfort

Tried multiple times to fix an appointment over a month ,reception staff were very good but impossible to get any response from the medical staff after 5 Phone calls and 1 e mail I have given up As bad as the NHS

Despite being on holiday “Tripadvisor” isn’t an option to leave a review! However, having had to take my son in to children’s A&E due to illness I can say we had an absolutely fabulous, caring service at this hospital. Thankyou for being there in our hour of need. What you do is so incredibly precious, and greatly appreciated…

I was originally diagnosed with Prostate Cancer whilst I was living near Southampton. I sort of moved to Derbyshire because I heard such good things, from a relative in the NHS, about the Royal Derby Hospital and the quality of its cancer treatment. The Hospital is very busy but I always felt that I was welcome and important. The consultant and doctors that I met treated me with great respect and sympathy. All the staff, from the cleaners and volunteers to the nurses and doctors seem so kind, especially compared to the rather brusque way I was treated in Southampton. I'm sure nobody enjoys visiting a hospital but a visit to Derby Royal is the least stressful medical experience I've had in my 81 years. Well done from me.. Dave Ingledew.

Derby Private Hospital is not local to me but I am so pleased to have been treated there. I purposely went there because I wanted Dr Awad as my surgeon but the nurses at Derby Private Health were amazing for the full duration of my stay, and at the pre-op too. The facilities were clean and spacious, the staff were caring and supportive and I truly felt in safe hands.