Royal Cornwall Hospital

Royal Cornwall Hospital 2025-10-03 Person 5 5 0

I was referred to The mermaid centre and went today for my consultation and scans and I cannot lie I was really worried. I cannot speak highly enough of the wonderful, kind, professional and smiley team that made the process so much easier from start to finish. The team are angels and they support so many people beautifully when they feel very vulnerable and scared, despite the sea of brave faces in the waiting room. It was sad to see the place so busy and wish everyone there the best but so grateful for this cutting edge facility to care for us all. If you are referred here you will be treated quickly and with great empathy and kindness. I am very grateful for them giving me peace of mind and support. Give these angels a pay rise, they deserve it!

Royal Cornwall Hospital 2025-09-23 Person 5 5 0

All I can say is the staff were great as they were stretched to the limit but nothing was to much trouble to them

Royal Cornwall Hospital 2024-07-01 Person 5 5 0

First class care and support

Royal Cornwall Hospital 2024-04-03 Person 5 5 0

I had a planned caesarean section. My whole experience was fabulous. The staff were incredible and provided person care throughout my admission. I felt very well looked after and I was put at ease throughout my whole stay. Thank you so much to the midwives, anaesthetists and the theatre staff that looked after me.

Royal Cornwall Hospital 2024-02-12 Person 5 5 0

I attended the MIU at RCH on 15th December, and was terrified, as I was in extreme pain, and could not walk with my left hip. After hearing horror stories about attending MIU, I was really surprised at the care I was given. The receptionist was sympathetic, although the desk is far too high, as I was in a wheelchair, felt intimidating, and what if you are a short person? I was seen within 1 1/2 hrs, and several times after. The doctor I saw, Dr Laura was lovely, and sympathetic, and all the staff were caring, which I was shocked at. I was referred to physio, occupational therapy and physio, and was seen promptly by all lovely people. I have had horrendous experiences over the years with nurses, and am glad to say, things have definitely improved There was something that needs changing, there is a notice saying not to eat or drink until seen, but it is not visible, as it is tucked behind the rubbish bin, so needs moving.

Royal Cornwall Hospital 2023-11-22 Person 5 5 0

care provision was faultless throughout my whole procedure

Royal Cornwall Hospital 2023-05-16 Person 5 5 0

I was seen at St Michael's Hospital in Hayle. The staff were all lovely and took the time to make sure my needs were taken care of. I would recommend this hospital.

Royal Cornwall Hospital 2022-01-24 Person 3 5 0

It would have been helpful if the surgeon involved talked to me before the operation telling me what type of break I had and what they would be doing during the operation to repair the fracture. I didn't know what had been done for a while. The staff at the hospital were fantastic and very kind and caring. I was transferred to Hayle Hospital where the staff were also fantastic. One criticism I have of Hayle Hospital is concerning medication. I had a severe reaction with codeine, I felt I was on fire and told them that I didn't want any more codeine. Unfortunately this was not acted on and I was given codeine every day and even when I told them again, no one listened and they even sent me home with a full box of codeine. I threw the codeine tablets away each day as I didn't want another reaction like I had and returned the unopened box of codeine to my local surgery.

Royal Cornwall Hospital 2021-09-23 Person 5 5 0

I was operated on at West Cornwall hospital on Hayle. Everyone there was very friendly supportive and helpful. And the food was pretty good too. A great experience.

Royal Cornwall Hospital 2021-09-23 Person 4 5 0

Over the past few years I have had a hip replacement, a 9 days stay with pancreatitis, my gall bladder removed, and several overnight stays with A,F. I cannot speak highly enough of the care and attention, except for once. when I was not given news of a procedure that I had. I was already to go home, and I asked the nurse what time I could leave and she said that I could not as the procedure had failed. It was a blip, everybody thought somebody else had told me. However, this was the only incident that was a little upsetting. Otherwise I would recommend The Royal Cornwall to everyone, even if it means travelling a distance.