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Written by a patient
11th July 2014


The culture at this hospital could best be described as unthinking callousness. When admitted for surgery patients attend a general suite where they are left waiting alone. After surgery no named nurse and ward sister does not make themselves known. Having had breast surgery was left feeling abandoned and isolated. Before and after care not great - the clinicians have conversations that do not include patients. Not good that concerns were ignored, then to be told that the condition might still be operable.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff