Share review of Royal Bolton Hospital

Royal Bolton Hospital 2024-04-18 Person 5 5 0

Royal Bolton Hospital has always provided me with the best care in comparison to other hospitals - Beaumont Hospital and Hope Hospital. My most recent stay at RBH was within the last 2 weeks, leading up to my surgery, I was provided with information on what to expect during my stay, and various departments worked together to ensure everything was in place before admission. Blood tests and all other required tests, mobility equipment being delivered, an app to install and monitor my post-op pain/recovery/exercises etc. My surgery was brought forward by a week, and all tests, equipment etc were all arranged in time for admission. Nervous on the day of early admission to the Elective Care dept, I was met by friendly professional staff who instantly made me feel at ease. The ward, corridors etc were all spotlessly clean. There were no TVs which I liked as it was peaceful and if people wanted to listen to music etc, they could use their headphones if they had brought them. It also meant patients (if they wanted to) could converse with each other. Before surgery, I expressed I was nervous about the anaesthetic and I was assured by the Anaesthetist, that they would provide the best possible care. Instead of the usual 'count backwards' routine, I was asked to share my favourite holiday location and why, and also about the love I have for my job role (using BSL as a CSW). The conversation was so interesting, the next thing I knew, I had come out of surgery and back on the comfortable hospital bed. The day and night nurses were all so pleasant and caring. The physiotherapists talked me through the exercises we were going to carry out and provided encouragement and praise when deserved. They provided me with a Powerpoint via email as requested showing the post-op exercises. I'm almost 60 years old, and by far, this was the best stay I have had in a hospital, I was quite sad to leave even though I am fortunate to have someone at home. So I wanted to share this review whilst it was still fresh in my mind. Thank you RBH :) The only negative feedback for the hospital (which also affects the staff) is the lack of parking spaces and the cost. With another new department opening shortly, the problem is going to get worse.