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13th February 2024


Level 4 eye unit at Royal Berks Hospital is very shabby & definitely grubby - the floor in reception was black & had years of built up dirt - the toilets were appalling.

Suggested improvements
Shut down level 4 eye block - it’s for pre-operative assessment & it didn’t make me want to come into hospital or trust that I will be ok - the first nurse practitioner was from Pakistan which is fine but I didn’t understand her dialect & when she heard I was also a nurse asked me if I could get her a job!! I felt very uncomfortable.





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