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Royal Berkshire Hospital

London Road, Reading, Berkshire, RG1 5AN
 
1 2 3 4 5 46 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Nutrition & Dietetics - Inpatient Adult - Royal Berkshire Hospital,
28th June 2022


I had brilliant care on the AMU and Emergency Surgical Unit - Hunter Ward. I was really impressed with the level of care I received - especially on Hunter Ward. The nurse [name removed] on Hunter Ward (there are two but the one with short hair cut into a bob) is an excellent nurse and I am so thankful for her. She was there for me when I thought I might be having a miscarriage and reassured me that it looked like it was just a little pink from the catheter. She went out of her way to make me comfortable by making me a cuddle cushion for when I needed to cough so my tummy didn’t pull and she cared for me so well after my operation. She made me feel welcome and at ease. She is a wonderful nurse who made me feel calm and safe when I was at my most vulnerable. If I needed anything, she got it straight away without delay. It was clear that she truly cares about her patients and she does an excellent job.


Making sure that people who have dietary requirements are provided well for at dinner and lunches. On AMU ward, we weren’t given menus to choose from. The food just arrived and we had to say what we would like. A deaf lady on my bay had lots of allergies but she wasn’t given an alternative menu to choose from in advance. She often didn’t get to eat much food for dinner or lunch. One evening, the only option she was able to choose because of her allergies was the pudding crackers and cheese which was a very small meal - two crackers and some cheese. I think this would be something that could be improved on even though it’s not directly related to me.

Staff
1 2 3 4 5
Safety
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
21st June 2022


[name removed] was very helpful in offering up suggestions to assist in moving to a new diet given I am a very fussy eater


Not remove all my favourite foods from my diet☹️

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Hospital Discharge service,
25th March 2022


Townsland hospital was clean with lost of helpful staff


The booking system for ENT provided me with incorrect and conflicting information

Staff
1 2 3 4 5
Safety
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Hospital Discharge service,
11th January 2022


Happy with all answers


Nothing I can think of

Staff
1 2 3 4 5
Safety
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Clinical health psychology - Royal Berkshire Hospital, Reading,
8th January 2022


Was very nervous And was treated with understanding and respect


Nothing

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Clinical health psychology - Royal Berkshire Hospital, Reading,
7th January 2022


A really helpful service and friendly staff


Nothing

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Podiatry - Royal Berkshire,
18th December 2021


Excellent level of service for my particular condition. Managed to be given an appt straightaway due to a cancellation and was shown very good care and attention.


Nothing that I can think of.

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Nutrition & Dietetics acute - Inpatient,
17th December 2021


Lovely lady, very professional and understanding, took my condition a lot more seriously than I do. Explained a range of options that were available to me.


In this instance no

Staff
1 2 3 4 5
Safety
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Nutrition & Dietetics acute - Outpatient,
17th December 2021


Very reassuring Doctor and nurses Felt listened to by the team


Pharmacy wait times Waited nearly an hour for medication

Staff
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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1 2 3 4 5
Review of Nutrition & Dietetics acute - Outpatient,
17th December 2021


Very good


Nothing

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
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