Royal Berkshire Hospital

Royal Berkshire Hospital 2025-12-23 Person 5 5 0

The staff work very quick and keep you informed of what's happening and explain everything in detail

Nothink

Royal Berkshire Hospital 2025-12-21 Person 4 5 0

I had to call out an ambulance for the first time in my life and ended up in a&e at the rbh, all very scary. I felt I was listened to and taken serious by the doctors. The doctor (I think a resident doctor) during the night shift, took the time to ask a lot of questions about my symptoms, trying to get a diagnosis. Even though there was a long waiting time which I do understand with so many patients, I felt the doctor showed that he cared about my well-being too, which is so important when you feel vulnerable. Staff was brilliant. blood tests and diagnostic tests all done during the night, referral to a different department in the morning, with more tests, and diagnosis. I do feel sorry for the nhs staff having to work so many hours in a row, as it must be challenging with non-stop emergencies coming in. I can say how we all appreciate the work you do!

The only thing I’d say is that all door handles to the actual an and e door entrance and toilets in the waiting room should be cleaned too, not just floors.

Royal Berkshire Hospital 2025-10-30 Person 5 5 0

I was in the Day Care Unit (I think it was called) of Royal Berks on 1st Sept for an op to remove a basal cell carcinoma. Everyone in the department and in the operating theatre was amazing. I felt in great hands.

Nothing

Royal Berkshire Hospital 2025-08-04 Person 5 5 0

The staff was friendly and kind

N/A

Royal Berkshire Hospital 2025-07-28 Person 5 5 0

Finally I feel listened to.

Listened sooner.

Royal Berkshire Hospital 2025-07-25 Person 5 5 0

Relax and welcoming building, room was good with no distractions

NA

Royal Berkshire Hospital 2025-07-23 Person 4 5 0

Called back as promised

Nothing

Royal Berkshire Hospital 2025-07-17 Person 5 5 0

Always positive and polite and very supportive

Can't think of anything

Royal Berkshire Hospital 2025-07-16 Person 4 5 0

[name removed] is experienced professional and kind

Pay for more therapists to reduce the waiting time

Royal Berkshire Hospital 2025-06-30 Person 5 5 0

Expert help. Efficient delivery.