Royal Berkshire Hospital

London Road, Reading, Berkshire, RG1 5AN
 
188 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Podiatry - Royal Berkshire
1st March 2024


You are very professional gent & everything was explained in full

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
16th February 2024


[name removed] is easy to get on with, and work with

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Unknown
13th February 2024


Level 4 eye unit at Royal Berks Hospital is very shabby & definitely grubby - the floor in reception was black & had years of built up dirt - the toilets were appalling.

Suggested improvements
Shut down level 4 eye block - it’s for pre-operative assessment & it didn’t make me want to come into hospital or trust that I will be ok - the first nurse practitioner was from Pakistan which is fine but I didn’t understand her dialect & when she heard I was also a nurse asked me if I could get her a job!! I felt very uncomfortable.

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
1st February 2024


[name removed] is easy to talk to, and more importantly, listens

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - Royal Berkshire
20th January 2024


Staff were very polite and professional

Suggested improvements
Nothing else.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Podiatry - Royal Berkshire
14th January 2024


Expert knowledge. Plenty of care and attention

Suggested improvements
Had to wait quite a long time for consultant to visit so I was late back to work but appreciate he had rounds to do and was held up in the appointment before me

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Unknown
13th January 2024


This appointment was cancelled 2 days before due to illness someone called back from Royal Berks to discuss and was going to talk to the team who do Macular injections as to how to proceed with finding another slot as soon as possible. However, a standard letter arrived from the team yesterday addressed to the GP saying a review took place when it didn’t.

Suggested improvements
As above

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
Rating not given.
 
Review of Clinical Health Psychology - RBH Cancer Services
13th January 2024


Final session, greatly appreciate having these. Where someone is there, listening to me & helping me understand my thoughts + feelings

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Unknown
9th January 2024


I was told by my optician to attend Eye Casualty at the RBH but was told because I had left it for a few weeks they couldn’t help me. It’s still an emergency.

Suggested improvements
Seen to the problem with my eye.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
4th January 2024


Although I declined an actual face to face consultation because I felt that regarding my cancer diagnosis it was'nt needed the telephone conversation was clear and sympathetic

Suggested improvements
I did'nt actually have a face to face appointment but will contact them if I feel necessary in the future

Staff
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Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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