Royal Berkshire Hospital

London Road, Reading, Berkshire, RG1 5AN
 
1 2 3 4 5 55 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5
facilities
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
8th February 2023


the lady I spoke to was sympatric, extremely helpful and I felt comfortable talking to her. I feel I am in good hands and bless the NHS


nothing, honest, the questions were clear, and she listened to my response to each question, brilliant, excellent patients skills and she put me at ease.

Staff
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Information
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Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Inpatient Adult - Royal Berkshire Hospital,
7th February 2023


All staff is very kindly and helpful thank you so much


No i dea

Staff
1 2 3 4 5
Safety
1 2 3 4 5
Listened to
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Information
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Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
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Experience
1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Inpatient Adult - Royal Berkshire Hospital,
4th February 2023


All staff is helpful.I’m very happy


No idea

Staff
1 2 3 4 5
Safety
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Listened to
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Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
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1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
3rd February 2023


Very informative and impressively timely. Email follow was excellent.


Not much.

Staff
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Listened to
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Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
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1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
3rd February 2023


My changes in health were listed, an action plan was discussed and then the plan was written down to be actioned. I was also given an injection straight away for a deficiency and a plan was made for an iron infusion which I had the next day. Although I haven’t heard from [name removed] about my new prescriptiom for TPN, I assume that will be soon.


A bigger room!!

Staff
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
3rd February 2023


[name removed] my dietician was first class with loads of facts and advice.


Nothing

Staff
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Listened to
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Information
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Involvement
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Ease and Accessibility
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1 2 3 4 5
Review of Nutrition & Dietetics - Outpatient Adult - Royal Berkshire Hospital,
31st January 2023


Everyone is very kind and professional. They go above and beyond what's necessary!


I can't really think of anything.

Staff
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Listened to
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Information
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Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
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Experience
1 2 3 4 5
1 2 3 4 5
Review of Nutrition & Dietetics - Inpatient Adult - Royal Berkshire Hospital,
31st January 2023


Surgeon's assessments and treatment was spot on. Nurses very professional and compassionate however lower ranked staff poor on communication and a few with a limited command of English which left me very frustrated. Responses to help button often very slow and knowledge of some appliances non-existent. Lack of hand towel in side room to use after using commode for example.


Higher staff levels needed, more basic training required and an improved level of English for many.

Staff
1 2 3 4 5
Safety
1 2 3 4 5
Listened to
1 2 3 4 5
Information
1 2 3 4 5
Involvement
1 2 3 4 5
Ease and Accessibility
1 2 3 4 5
Facilities
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Hospital Discharge service,
30th January 2023


Good service


Shorter wait

Staff
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1 2 3 4 5
Review of Clinical health psychology - Royal Berkshire Hospital, Reading,
26th January 2023


I felt listened to and understood Everything was explain to me very well Felt like I could talk with them (which can be a hard thing for me to do)


N/a

Staff
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Ease and Accessibility
1 2 3 4 5
Facilities
Rating not given.
Experience
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