Reviews
Reviews
You are very professional gent & everything was explained in full
[name removed] is easy to get on with, and work with
Level 4 eye unit at Royal Berks Hospital is very shabby & definitely grubby - the floor in reception was black & had years of built up dirt - the toilets were appalling.
[name removed] is easy to talk to, and more importantly, listens
Staff were very polite and professional
Expert knowledge. Plenty of care and attention
This appointment was cancelled 2 days before due to illness
someone called back from Royal Berks to discuss and was going to talk to the team who do Macular injections as to how to proceed with finding another slot as soon as possible. However, a standard letter arrived from the team yesterday addressed to the GP saying a review took place when it didn’t.
Final session, greatly appreciate having these. Where someone is there, listening to me & helping me understand my thoughts + feelings
I was told by my optician to attend Eye Casualty at the RBH but was told because I had left it for a few weeks they couldn’t help me. It’s still an emergency.
Although I declined an actual face to face consultation because I felt that regarding my cancer diagnosis it was'nt needed the telephone conversation was clear and sympathetic