Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2022-09-30
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a family member
30th September 2022
Thank you for the reflexology I received from his she was attentive, considerate and kind.
Her experience with Grief was so helpful at a very difficult time.
Suggested improvements
I cannot think of any way the support could be improved, except to have more!
Rowcroft Hospice
2022-09-30
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a family member
30th September 2022
It was unexpected and totally sitting.
Suggested improvements
Get expectations at the start - you may have but I did not notice.
Rowcroft Hospice
2022-09-30
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
30th September 2022
Most wonderful caring support and information given, feel very comfortable and safe now we have the extra support of Clair Heller.
Rowcroft Hospice
2022-09-30
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
30th September 2022
A special peaceful place with a truly amazing team.
Rowcroft Hospice
2022-09-30
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
30th September 2022
Caring and compassionate staff who take time to spend with their parents.
Suggested improvements
Occasionally responded slower to bell when really busy.
Rowcroft Hospice
2022-08-27
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by
27th August 2022
Rowcroft Hospice
2022-08-27
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by
27th August 2022
Everyone kind, polite, knowledgeable.
Suggested improvements
Nothing.
Rowcroft Hospice
2022-08-27
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by
27th August 2022
Suggested improvements
No, I am very happy with the service I have received.
Rowcroft Hospice
2022-08-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by
27th August 2022
Very caring and professional.
Suggested improvements
It was all 100%. They could not have done more.
Rowcroft Hospice
2022-08-27
Person
4
5
0
Review of Rowcroft - Complementary Therapy
written by
27th August 2022
Exceptional service from Cara always asks what I want done made up with this service.
Suggested improvements
Nothing.
2022-09-08 08:15:16
Response from Rowcroft Hospice
We would welcome the opportunity to discuss your feedback with you. If you would like to speak with us, please contact Katie, Quality Manager, on 01803 210844. Thank you again for taking time to provide feedback.
