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Queen's Medical Centre
2024-05-04
Person
5
5
0
4th May 2024
Lovely, caring and reassuring staff. All very kind. Everyone answered all of my questions and spent as much time with me as required. I never felt rushed. They all took the time to make sure I understood everything and had a say in my care.
Suggested improvements
A quieter and darker nighttime would’ve been nice. And keeping the sliding doors closed as much as possible (this makes a big difference in noise). I was in the bed next to the corridor, so more light came into my bay. But I understand that on a ward, quiet isn’t really possible. There was a lot of noise from other patients throughout the night, which the nurses responded to as quietly as possible.