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Written by a NHS patient
31st March 2022


The medical staff were amazing and attended to me with all the care and attention possible. The administration on the other hand was chaotic and high handed. I was moved from location to location losing dedicated physio staff and without any consultation or explanation from the administrators, either with me or the surgical / medical staff, much to their consternation. After considerable pressure I was removed to rehab at Newark. However, as soon as I arrived I was isolated for 5 days and then discharged 2 days later as soon as I could climb stairs. I now have to try and complete my rehabilitation on my own. The NHS definitely needs less non medical staff!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe