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Queen's Hospital 2017-09-04 Person 4 5 0

Every appointment that was made for me was followed up by a cancellation and change of appointment for a few days later. Up until the operation I recieived over 50 sides of A4 with regard to appointments. This did cause an awful lot of extra stresss, and inevitably a lot of waste. If there could be a determined effort to reduce waste there would be much more more to spend on nursing care. The lack of car-parking space caused a lot of angst .