Queen's Hospital

Queen's Hospital 2022-06-28 Person 2 5 0

I know the staff are underwhelmed but the attitude of some of them is disgusting the waiting times are disgusting to many people telling you one thing then another was there 3 days was not offered clean pyjamas or change the bed the catering staff are rude the hospital was dirty 90year old lady’s left in the corridor the hospital is in a terrible state with EVERYTHING

Everything I mentioned above to change or look into

Queen's Hospital 2022-06-28 Person 1 5 0

Worst hospital I've ever had the misfortune of visiting, the wait times were ridiculous, people in the waiting room screaming in pain and no pain relief offered. 10 hours to see a doctor, I ended up discharging myself and driving 3 hours to my local hospital. Absolutely unacceptable

Everything

Queen's Hospital 2022-06-28 Person 4 5 0

Everyone was kind.

Long waiting time on Saturday so.i went home. Some had been there for 12 hrs. A few getting very annoyed so I felt anxious and in pain so I had to go home. I came back Sunday morning and my condition had worsened. My total time was 4 hours. Alot better.

Queen's Hospital 2022-06-28 Person 4 5 0

Queen's Hospital 2022-06-28 Person 2 5 0

Communication was terrible, waited 12 hours for a bed Nurses were lovely and caring once I was being looked after

Improve communication

Queen's Hospital 2022-06-28 Person 2 5 0

I was there from 11.30 am till 9.45 pm. The lack of staff was unexceptionable. I was told I needed and bladder scan before they die coded if an mri was needed. The scan was nowhere to be seen so was sent home. My gp sent me to A&E for an mri and I was seen for a matter of minutes in all that time. Between 5pm and 8pm no doctor was on to see patients so they que’s got bigger and bigger. I will never choose to go to queens hospital A&E department again.

More staff. Less waiting times. Doctor to examine you properly. The discharge letter to my gp said I have a full neurological examination which was a lie

Queen's Hospital 2022-06-28 Person 2 5 0

The doctor was supposed to see me and discuss my CT scan results and didn't. He/ she left the area and not discussed it with me. I was given a piece of paperwork instead...thanks for the personal touch...not

Engaged with your patient regarding their injury, treatment and prognosis and not just left me there in pain.

Queen's Hospital 2022-06-26 Person 1 5 0

Constantly ignored when I called for help. Refused to give me food till I started crying for it Suddenly woken up at 4am by charge nurse and told to leave the department as discharged. Staff didn’t believe me when I said I was a patient. Horrible experience to witness staff openly maltreat you while being so nice and supportive to other patients. Discrimination. J hi ope they go through the same treatment from someone else.

Just treat everyone service user well. Don’t discriminate based on what patients look like or what you think of them based on just looking at them. Treat everyone same way you would expect to be treated.

Queen's Hospital 2022-06-26 Person 1 5 0

Waiting time 7-8 hours to see an doctor is just ridiculous. My 3 year old son is being Waiting and struggling to breeding from 1:30 am to 8:00 am is just unbelievable to be honest. Only on doctor for 40 patients for children and adults. Very disappointed about the way is manage all the patients.

Queen's Hospital 2022-06-25 Person 4 5 0

I was looked after ok by all the staff