Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
Was brought in by ambulance so was seen straight away for tests, CXR bloods, ecg. Had to wait over 1 hour though to see a doctor.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
The receptionist that I saw was very helpful and made me feel at ease. Very quick service and I was told exactly what was going on and what was going to happen! Thank you for your kindness!!!
Queen's Hospital
2016-06-03
Person
2
5
0
Review of Accident & Emergency
written by a family member
3rd June 2016
Nurses caring, can't leave patients in pain, can't be able to lay down until accessed 4 hours later!! Not explained how long wait were in queue, nurses good but nothing explained unless you ask.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a family member
3rd June 2016
Very satisfied with the service, but if only the 'waiting' time could be reduced, it would improve things greatly.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
Nurses and doctors all polite and kind. Reception staff efficient but not so very caring. Understand there are many people waiting to be seen but been here 6 and a half hours, with 2 of those waiting for a bed on the ward, and still waiting.
However, as I said the doctors and nurses have treated me with the utmost respect and kindness. Thank you all so much.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a carer
3rd June 2016
Queen's Hospital
2016-06-03
Person
3
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
More information on potential waiting times would have been valuable as I am a carer for disabled person, and have no family on whom to call for help.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by
3rd June 2016
Nothing to be improved, all the doctors and nurses were extremely helpful.
Queen's Hospital
2016-06-03
Person
4
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
Polite staff, waiting time could be improved. More security to remove or calm down patients causing disturbances.
Queen's Hospital
2016-06-03
Person
2
5
0
Review of Accident & Emergency
written by a patient
3rd June 2016
OK at first but left me for ages ever after calling out.