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Reviews
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
1
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
I came to ENT outpatient with pain, but not only was the source not found, I was prescribed antidepressant!!
I also left with infection in my mouth and throat. The reg (Mr Kutcher's) used metal tongue depressor which I believe was contaminated. I ended up on antibiotics which in turn gave me thrush!! All after a simple outpatient appointment.
My suggestions is that you should use only wooden/disposable tongue depressant. Please.
2017-07-25 13:47:09
Response from Queen's Hospital
Thank you for your feedback. It is very much appreciated. Please can you e mail OPDPatientExperienceLead@bhrhospitals.nhs.uk to discuss your issue. Regards Matron Wood
Queen's Hospital
2017-07-13
Person
4
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
1
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
I saw consultant Mr Amir Al-Shammari on 8/5/17. I was not told about the endoscopy exam prior to attending. I was not told what was coming. The room was not prepared the machine was off, the staff failed to communicate what would happen and I left feeling embarrassed and abused! I had been sick, had to ask for a bed whilst being such with a camera down in throat. I was made priority to staff politics and criticism - I don't expect to hear. I was often an out of his prescription.
2017-07-25 13:38:20
Response from Queen's Hospital
Thank you for your feedback. It is very much appreciated. Please can you email OPDPatientExperienceLead@bhrhospitals.nhs.uk to discuss your issue. Regards Matron Wood
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Outpatient Team 2
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Trauma & Orthopaedics Plaster Services
written by a patient
13th July 2017
Efficient, quick and great with my mum as she has dementia. Worrying too much.
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Trauma & Orthopaedics Plaster Services
written by a patient
13th July 2017
Queen's Hospital
2017-07-13
Person
5
5
0
Review of Trauma & Orthopaedics Plaster Services
written by a family member
13th July 2017