Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-11-02
Person
4
5
0
Review of Outpatient Team 3
2nd November 2023
Everyone was very friendly and helpful and the consultant explained things clearly and it was a positive experience
Suggested improvements
I appreciate that I had to wait as sometimes cases can be more complicated than expected but I was kept informed that there was a delay and everyone was apologetic
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
The nature of.my visit does require a couple of waiting periods but I was seen as promptly as circumstances dictated
The nurse and then the doctor were friendly and efficient.
Suggested improvements
I have mobility and breathing issues but do not yet qualify for a Disabled badge. So park8g is a problem I usually have to park a longcway from the.main entrance, then most of the departments I visit are another long walk from there.
But I don't think there is much anyone could do about that.
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
It was very good service doctor and staff was very helpful and polite i was seen very quickly i must say I have heard a lot of bad things about queen’s hospital so I was not looking forward to going there but it was much better than i expected. Thank you and all your staff
Suggested improvements
Car park is useless not a enough places and a lot of people smoke in right outside making the place look very bad rubbish and fags buts all over the place
Queen's Hospital
2023-11-02
Person
1
5
0
Review of Outpatient Team 3
2nd November 2023
I given this answer as I was dignosed vascular disease. This consultant interested I will have 3rd attempt they don't have time treat do further test rather look test resault last .disgusting
Suggested improvements
Well you could take the time do tests .I not got any where this hospital because age he couldn't be bothered I now going take this matter further
Queen's Hospital
2023-11-02
Person
4
5
0
Review of Outpatient Team 2
2nd November 2023
Seen on time and everything was adequately explained.
Suggested improvements
Nothing I can think of.
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 3
2nd November 2023
Good
Suggested improvements
Good
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 3
2nd November 2023
Arrived early but was seen almost immediately.
Nurses were polite and helpful, reassuring me as we went. Nurse was attentive.
Consultant covered all my questions.
Suggested improvements
Update white board on wait times. I was seen on time there was no 35 minute delay.
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 4
2nd November 2023
Was seen with speed and kindness.
Doctor was polite and helpful.
Nursing staff ( Veronica & Jan we’re kind and helpful
Suggested improvements
Nothing
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
Everyone was polite and approachable and friendly.
Not too much waiting as it was a virtual clinic which cut down stress.
Test results and next appointment arrived by post within days which is excellent.
Suggested improvements
On this occasion everything was 5star
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
The staff were all pleasant, professional and helpful. We were notified of delays for individual doctors. The doctor was thorough and advised of what the next steps to be taken would be.
Suggested improvements
More seating area whilst waiting to be seen.