queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,492 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 1317 of 32228
 
Review of Queen’s - Accident & Emergency
14th November 2023


Every body tried

Suggested improvements
Waiting times of 6 hours plus is not a good thing No offer of refreshment until 2300 hrs

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


I came in with symptoms of a suspected stroke. It ended up being a TIA. I waited 16hours before I see a doctor or anyone in A&E I was moved from area to area and stood there while a nurse told the porter than had taken me to the department that they wouldn't treat me and I should of called an ambulance The service was shocking

Suggested improvements
Everything. Having suffered a TIA and having extremely high bloodpressure I should not of waited 16 hours before being seen

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


I was given the greatest care by the very professional team.

Suggested improvements
Nothing, it was excellent

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


Was well treated and everyone was polite just had to wait a long time

Suggested improvements
Have more than one doctor on duty

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


Really knowledgable staff who cared for me with compassion and understanding. They went above and beyond and cared for me well. I was discharged as quickly as they could. Thank you

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


Very poor service my daughter got brought in on oxygen she is 5 months and was on oxygen the whole time then got released the same night with nothing

Suggested improvements
Everything

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
14th November 2023


Care was of a good standard.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
14th November 2023


The surgeons, doctors and nurses were great in the ED department. They noticed I really wasn't well and that I had gone into shock, they rushed me to RESUS and treated me accordingly. The night staff on the ward I went to...well that's a different matter. I was left multiple times laying in my own faeces because one particular nurse couldn't be bothered to change stoma bag, even told me that all the nurses were on a break! And when I was cleaned up, I literally lost what little dignity I had left because I was cleaned up and changed with the curtain wide open so other patients could see absolutely everything as I had a catheter in too.

Suggested improvements
Emply nurses that actually want to work because they care and not because they are simply getting paid to do it.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Radiology - Queen's Hospital
13th November 2023


Very caring staff. I felt really well looked after.

Suggested improvements
Absolutly nothing!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
13th November 2023


Doctor was fantastic and staff but need more nurses on wards

Suggested improvements
Need more nurses on wards

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
Page 1317 of 32228
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Resources

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