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26th April 2024


The consultant that I saw was not my usual consultant , he had to recheck most things. He gave me no hope about my future, suggesting the solution “lies with him above “ !!! He offered no constructive advice , dismissing most of what I asked. I have subsequently received an appointment in 6 months time, WHAT AM I SUPPOSED TO DO WHILST I AM WAITING , I AM A HEART FAILURE PATIENT.

Suggested improvements
Gave me an appointment with a more experienced and patient caring consultant.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse