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18th May 2022


Everyone from HCA's, play receptionists, doctors and nurses were very kind to me very friendly. I was scared before my surgery but everyone made me feel safe. The nurses looked after me when I come back from surgery and helped me manage my pain. The play specialist also gave me toys and a TV to watch.

Suggested improvements
As a parent spending 2 nights on CYPAU the only suggestion I would make is to provide parents with a bed/sofa bed to make the stay a bit easier. Apart from that the staff have been amazing and I am very happy my child had a good experience here. :)

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience