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Queen's Hospital
2020-12-26
Person
5
5
0
Written by a patient
Written by a patient 26th December 2020
Empathy, patience and calmness go a long way in patient care. Some of the staff were able to do that really well. Great effort!!
Suggested improvements
- On board more staff so they do not have to juggle between so many patients that the level of care is impacted well being of staff as they get stressed out by volume of cases./n- Train more staff about benefits of empathing and calmly handling patients.