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27th April 2023


I think individually that everyone was knowledgeable, kind and compassionate, but I also got the sense that each dept thought the other was useless! Because of this the overall impression was an unconnected mess punctuated by moments of fantastic care.

Suggested improvements
Connect better. When I’m sent to a different sept I don’t want to be told that I need to go back there because they don’t have my notes, or that someone has given me incorrect information

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse