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Queen's Hospital
2022-11-16
Person
4
5
0
16th November 2022
The triage system sucks……2 hours before seeing a doctor. The doctor was great and all tests were carried out in a timely manner. However we waited a long time for the results. I know the doctor was very busy. We were lucky it was 7 and half hours start to finish and I had taken food and drink with us.
The triage bit is ridiculous.
Suggested improvements
You must overhaul the triage. Queuing 3 times - standing up as your ticket machine was broken- with my husband with a suspected stroke is no way acceptable. No social distancing either so we could catch anything.