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15th November 2022


Came in for a chest x ray and had to follow convoluted proceedure rather than actually just having the chest xray which was requested from my GP. I waited 6 hours for a xhest x ray and im still waiting for the results 3hours afterwards. How is this even possible. There was no communication what i was being tested for or why i had to go through the run around. It is just a shambles. Whether its understaffed or just poor service its unacceptable

Suggested improvements
Better communication and clearer information about whats being tested and why and what happens next.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse