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11th July 2023


Horrible staff. Doctors just sat there with no suggestion no opinions no recommendations except just for reading out my test results. The nurse couldn’t even take my blood the first time , kept on pushing the needle and bruised my veins.

Suggested improvements
Train the staffs to take into consideration when people are feeling sick. Train them on how to speak as well. The same nurse who bruised arm was telling me not to look at another patient while she was talking instead of just closing the door. Horrible service

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse