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9th November 2022


I waited in a&e for 12 hours and still didn’t get to see a doctor. I ended up discharging myself because it was taking so long and I was so tired. I had to keep asking for updates and they were not accurate.

Suggested improvements
More comfortable chairs. Nurses to provide updates to patients at least every hour

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse