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17th September 2020


The entrance streaming team should be advised about infection control procedured

Suggested improvements
I brought my child to A and E on Thursday 17th Septemberat 19:30. I joined the queue at the entrance of A and E waiting to be screaned. To my surprise, i didnt see the HCA cleaning either the chair or the BP cuff between patients. I felt bad at my experience especially at this time of Covid that infection prevention and control should be priority The HCA should be trained properly and supervised i think. Patients are not ignorant.

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location