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30th November 2021


The unit is way understaffed and as a result staff do not have the time to update patients


The unit is severely understaffed, I sat in a n e for 12 hours before I was seen, tired hungry and in a lot of pain. When alone you are afraid to go to the toilet or something to eat in case you miss your name being called. I asked for pain relief and I saw many many others asking for the same however the staff need to reminded several times and in my case I just gave up as I seen others getting ignored so I sat there in pain all night. Old people also don't like to complain so it's not fair on them. Once I did get seen the treatment was very thorough

Experience
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5