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Written by a family member
22nd July 2023


Same staff have gone the extra mile in all the approaches to care, they have shown compassion, empathy, kindness and excellent bedside manner especially Amins (HCA) Evelyn (sister).

Suggested improvements
Same staff did not listen to my requests were as others put themselves out to help me bedside manners could be better with some staff members.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience