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Written by a family member
24th June 2017


7th July 2017
Response from Queen's Hospital

Thank you for feeding back about your recent stay. It is with regret that you did not feel that staff shared information with you, or involve you in planning your care. Your feedback will be discussed at ward staff meetings to establish better communication and engagement with our service users. I hope that you are now recovered from your recent ill health,

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse