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6th September 2023


In a busy environment I felt the doctors snd nurses cared. The ambulance paramedics were great and helped me to relax

Suggested improvements
At midnight the lady came into A and E with a tea trolley and said patients only and patients to line up. It was difficult to line up when you felt really ill or was in plaster. A little more care there is needed. Also patients carers have often been there many hours too so a small cup of coffee would help.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse