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1st November 2023


I arrived at queen's hospital at 11.30am but did not leave until 1.45am the following morning. I was not given any information regarding my pain I had and was not told I could go home at 8.30pm so I had sat around for another 5 hours for nothing. But it was only because I needed some more pain killers that I found out I was supposed to be discharged.

Suggested improvements
Make sure there is more communication between doctors and patients and to be told what is wrong with you exactly as I still had the pain a few days later and now I'm being sent for an MRI scan for my back by my GP.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse