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16th April 2024


I took my 92 year old father to emergency department and was there for 26 hours didn’t see a doctor to access him for 19 hours was told he had heart failure after the second blood test we was allowed home and told we would get a follow up call from cardiology.we are still waiting

Suggested improvements
I feel that considering his age a bed in emergency department would have been nice not sitting in a chair for 26 hours

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse