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22nd June 2017


Facilities for breastfeeding. Friendly staff.

30th June 2017
Response from Queen's Hospital

I am really sorry you did not feel on this occasion you had enough information and involvement in your child's OPD appointment. We always try to ensure patients are offered and have understood the information given by staff ,often giving them written information for the parents to read at home .I am sorry on this occasion we failed to do so . The Dr's would be happy to offer any information you felt you required, and also engage you with the involvement you mentioned , please contact the Dr's secretary via switchboard. 01708 435000. Kind regards Sister Stone

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location