Share review of Queen's Hospital

Queen's Hospital 2024-04-05 Person 1 5 0

I arrived at 4.30pm. Did not receive any care or attention for about 4 hours after handover I was taken into majors to be assessed. Previously I was in the corridor for the 4 hours Once assessment took place I was given morphine for the pain. I was then moved to another part of A&E and had to sit on a very uncomfortable hard chair. The room was packed with sick people who were in a lot of pain. At midnight I went into the next room where other patients were. It was absolutely packed. I asked where I was in the queue and told i was 10th. I then discharged myself. At 10am the following morning I received a phone from A&E to tell me the doctor was ready to see me now !!! It did make me laugh and I just felt relief that I had decided to discharge myself

Seriously the hospital was exploding with such a demand for A&E. The staff looked exhausted and understandably so. The way A&E is being handled is clearly not working. People will die in the corridors if change is not implemented. As a patient who became very ill with COVID ie COVID coma and 5 blood clots that followed, I have experienced A&E quite a lot as you can imagine. I think you should create and implement a ‘think tank’ of 12 patients together with managers to look at how A&E can be improved. You can explain to the 12 patients why some things are run that way and we would have more understanding and hopefully between us all some areas could be greatly improved. I would be happy to volunteer with this and I know of 2 other patients that would take part. Please consider this because people are going to be dying in the corridors and nobody wants that for their loved ones