Queen's Hospital 2024-04-30 Person 3 5 0

I had a very long wait when I attended A&E and was grateful for the care I received.

I am carer of my three special needs children , I feel that something should be put in place for all Carers where we can be fast tracked through the system a little faster. As I struggled to get childcare and childcare that really know my children well enough to care for them through the night. I came to A&E around 11-30 am and then was discharged by around 5-30am the following morning. I was extremely grateful for my care and scans I head done and staff were great! Also comfortable seating when you are waiting 15 hours Offer blankets to patients during the night. I was told that I would get an appointment with a Neurologist within two weeks for further investigations, I have not yet heard anything so I called appointments to se if they had received a referral from A&E I was told that there was no referral and the lady was very abrupt when telling me that there is no way I would get an appointment within two weeks to see a Neurologist. So now I do not know what to do as I am still unwell and can not keep going A&E and waiting all those hours when I have to be home for my children and A&E carried out scans already.