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Queen's Hospital
2024-04-30
Person
5
5
0
30th April 2024
I attended Outpatient Team 2 ENT for ISSNHL treatment. All staff I interacted with were attentive, professional, respectful and caring.
I was treated by Mr Kumar. He listened very carefully to my personal circumstances and was very considered and open minded in his approach to treatment. I felt nothing was too much trouble for him and that he sincerely cared about my receiving the best, most appropriate and timely treatment. Mr Kumar communicated fully and openly with me at all times. I am forever thankful to him, his professionalism and sincerity, and to his wonderful team.
I was cared for by Camela while I received my treatment. Camela was very attentive, caring and thoughtful and made me feel that she wanted my time in the hospital to be as comfortable as possible. She made me feel at ease, fully informed with what to expect from my treatment and answered all the questions that I had. I felt incredibly well looked after. Nothing was too much trouble for her - an angel, thank you!
Suggested improvements
nothing i can think of