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15th March 2024


I waited in A and E at Romford queens for 39 hours from arrival for treatment, 9 hours wait before seeing a doctor , I had a heart race condition and my beats per minute was between 130 and 140 for the whole 39 hours and I collapsed anf had to be recovered in the resuss unit where I remained for over a day due to lack of beds...and space....I was in hospital a week in total but the experience in a and e was absolutely disgraceful service

Suggested improvements
Prioritised Cades better and communication to those waiting

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse