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Queen's Hospital
2024-03-26
Person
4
5
0
26th March 2024
I couldn’t have asked for better care and professionalism. I was unexpectedly kept in after complications in surgery and had 2 departments looking after me. The staff on CCU did their upmost to look after my surgery wound alongside the observations I had to have on my heart. Even your cleaning staff, domestic and catering staff were friendly. Only thing I could have had is a better care plan in how to look after my wound from the surgical team but my daughter is a nurse and has guided and looked after me through this.
Suggested improvements
As I said above, a better care plan going forward with looking after my OPEN wound would have been a good idea, I didn’t receive one. Even the HOT clinic didn’t want to know unless I had a problem. However, my GP surgery, have been marvellous, ordering in surgical packs so that my daughter and husband can continue to care for the wound in a surgical field.