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9th November 2022


Most of the staff were caring but the nurse during the night doing my obs was rough and spoke rudely to people. She pulled my arm hard and even left a bruise when doing my blood pressure. I could hear her speak rudely to an older lady in the next room too. Not a caring individual at all.

Suggested improvements
I felt I was not informed of results unless I asked or told when a Dr would see me felt like a long wait for anything. I was there hours before I actually had a nebuliser

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse