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Written by a patient
31st May 2023


Had to wait 2 hours and 45 minutes to be seen. Not one person communicated that they were running late 3 hours. I waited in the waiting room not knowing anything and missed another appointment I had that day.

Suggested improvements
Give more time to nervous patients? Let other patients know of any delays just be honest with us.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience