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Written by a patient
26th October 2018


27th night staff into morning. was not happy with the service - which was a shame as the service has been good till today. They were forgetting and late - giving me my 8 p.m medicine at 11 p.m, and at one point I woke up to 2 tablets on my table - no one had woken me up or advised me what they were (which was what was happening throughout). At 6:30 a.m they came with my 6 a.m meds and blood test at the same time but the person doing bloods missed my vein and there was blood everywhere, in all that another person was taking my BP while standing up - giving a high reading it all was so rushed and felt like there was little care involved.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Rating not given.
Communication nurse