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27th March 2024


During being moved to Labour Ward, I was shocked by the behaviour of the staff during the change over. They was not listening to the antenatal doctor who was informing them that I was about to give birth. The coordinator was very rude and said I was not going to give birth while the head was coming out. If it was not for the antenatal doctor there at that time I would of been left to give birth to myself.

Suggested improvements
The Labour ward need to listen to other wards when being told a patient is going into Labour. Staff shouldn't jut stand around looking at me. I do not want a first time mum to experience what I did.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience