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22nd December 2023


Appointments were running 1.5hrs late and the staff did inform us of that.

Suggested improvements
It appears that too many appointments are given for each day as the staff & Dr’s were running around trying to get everyone seen. My appointment was over an hour and a half late and this was the reason given to me.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse