queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
329,568 reviews

Reviews

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Dignity/Respect
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Information
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Staff

Reviews

 
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Written by a NHS patient
28th May 2024


I saw Mr. Vemulapalli regarding pain in my foot while walking. He listened to my symptoms patiently without interrupting and was thorough in his examination. He reached the diagnosis of plantar fasciitis and explained in detail the reasons behind this condition and the required treatment. He suggested some exercises and even sent me links for me to look up on this condition as well as necessary exercises. With his advice, I am now 70% better within a week! I'm fortunate that I met Mr. Vemulapalli early on and received prompt treatment. The most impressive thing about Mr. Vemulapalli was his professionalism, patience, clear communication, and thought process. A Kelkar

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Outpatient Team 1
28th May 2024


Fracture clinic is always friendly and quick. Always have time to discuss my issues

Suggested improvements
Perhaps somehow making it less awkward when you come.back from x ray and have to knock on the consultants door? There were 3 of us waiting to see the consultant again and someone else already in the room, it's a bit awkward knowing what to do so.as to not disturb the Dr

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th May 2024


The Doctors and Nurses all work so very hard in such a desperatley poor time that our NHS is in, they deserve so much more that working in corridors nursing and careing for the sick. All of the staff shined with the care and compasion they have for there jobs, which they have worked so hard to do. I admire them all and they deserve so much more respect and support from us all, especially the goverment.

Suggested improvements
I had to wait in a corridor over night to be taken to a ward. Its a very sad situtation and to witness that we are living in, the 21st century and our poor, incredible Nuring and Doctors have to care for patients in corridors that renascent to a warzone NOT the 21st century ENGLAND, It was a very sad day to experience this! The NHS needs help NOW!! Someone needs to walk along these corridors and see what is going on not sit behind a desk and talk rubbish, take the walk and talk to your amazing staff. They need your help now!!!!!

Experience
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Communication nurse
 
Review of Outpatient Team 2
26th May 2024


Everyone involved in my appointment on 8th May were very helpful and friendly. I am a bit anxious at the moment as I am having various tests to see if I have cancer, so I really appreciate the kindness and caring of all the staff I have seen so far

Suggested improvements
My appointment was over 30 mins late but you was extremely busy in the department that day so I did expect a delay, a very helpful staff member checked for me and I was seen to soon after, thank you

Experience
Dignity/Respect
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Doctor communication
Communication nurse
 
Review of Medical Receiving Unit
26th May 2024


The service and care was first class

Suggested improvements
Everything was done extremely well

Experience
Dignity/Respect
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Doctor communication
Communication nurse
 
Review of Outpatient Team 2
25th May 2024


Very happy with consultation they was very kind and helpful. Very helpful and explained everything and professional

Suggested improvements
I have multiple sclerosis and osteoarthritis my mobility is bad struggle I had to get a taxi. Would be very helpful if I could get help to the hospital. Thank you. Everything else was ok

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th May 2024


A

Suggested improvements
A

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 5 - Sexual Health
24th May 2024


They explained what was going to happen and put me at ease.

Suggested improvements
N/a

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
24th May 2024


The dr was very kind and understanding. He explained to me what he was going to do. I can’t fault the care I was given.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Coral Ward
24th May 2024


I am very happy with the service

Suggested improvements
N/a

Experience
Dignity/Respect
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Doctor communication
Communication nurse
 
 
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Resources

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