queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
332,840 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatient Team 2
15th June 2024


I had a short wait then I was called in to the doctor and treated very well I was informed about my op very happy

Suggested improvements
Happy as it was

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Written by a NHS patient
15th June 2024


Everyone that I met was extremely helpful and pleasant, from the Security in the Disabled parking to the nurses that we came into contact with. Although parking was rather difficult due to the amount of use the area has, we also found it a little difficult finding the parking as my daughter looked this up online and it sent us to another area which was not correct.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Antenatal screening
15th June 2024


I had the absolute pleasure of having my anomaly scan with Rushaan today. I carry a bit (alot) of extra weight, something I'm so self conscious about but she was very respectful and treated me with the utmost respect. In addition to that she quickly reassured me when I'd come in with serious concerns and on top of that she took the care to explain to us what she was looking at every step of the way. I've had a good few pregancy experiences at Queens some positive some not so, I've never had a bad appointment in terms of care but this one was above and beyond, thank you Rushaan and Grace who I think was working with you. Also a huge thank you to the lovely lady on reception who greeted me when I arrived distressed thinking I was leaking fluid. She came in and checked on me whilst I was waiting and checked in after I was scanned. Just a lovely experience from start to finish, thanks so much.

Suggested improvements
Nothing in this instance I was more than happy with my experience.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
15th June 2024


Once assessed and confirmed I needed some urgent care I was swiftly moved between departments and treated very well by all involved

Suggested improvements
Waiting at urgent care the main hall is very echoey and it’s hard to hear name being called out

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
15th June 2024


The doctor was very friendly and helpful in all aspects, she really cared about my condition

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
15th June 2024


From the minute I arrived I was shown considerate care and attention, my procedure was explained in a way that I understood and overall experience was calm I felt very assured by staff thank you

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
15th June 2024


Just as the questions asked, I found everyone involved in my care was kind, respectful and informative. I have no complaints.

Suggested improvements
The area I went to was tricky to find and quite overcrowded.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
15th June 2024


Everyone was very kind and helpful. Parking was a problem, but apart for that, everything was fine.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sahara Ward B
15th June 2024


The nursing staff were amazing could not do enough, Even with me bing in a side room on my own they was always in seeing how I was, All the staff had smiles and very nice and pleasant to talk to. A very big thank u to all the hospital staff

Suggested improvements
There probably is but can’t think at this moment in time

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sunrise Ward B
15th June 2024


I was informed about what different things were for why I was being given this. Polite helpful

Suggested improvements
Unable to think of anything except keep the good up.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2