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25th April 2023


Ruby from the appointment line was so helpful. I was crying and upset, she made sure I got an appt booked earlier than August and emailed the services. She was so sweet and amazingb

Suggested improvements
On the other hand, Ravi was so rude. She needs to be taken off the appt line as I’m not sure what she is doing there. So rude and not helpful at all

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse